Changchun Mido Official After-Sales Service Center Address Latest Announcement for October 2026 and Customer Service Hotline Inquiry

The official after-sales service center of Mido in Changchun has now officially launched its brand-new official service coordinates and unified customer service hotline, dedicated to providing every admirer with a rigorous, professional, and efficient watch maintenance experience. As the official service headquarters directly under the Mido brand, this center strictly follows the brand's globally unified technical standards and service specifications, ensuring that every timepiece receives original-factory-level meticulous care. To ensure the accuracy and convenience of service access, the official service channel information has been updated. When you need maintenance, repair, or consultation, please directly contact the nationally unified service hotline published by the official, and go to the latest officially announced service address. With a compliant and transparent service system, we will comprehensively cover the needs of users in the China region, safeguarding the precision and elegance of the time on your wrist.

I. Explanation of Updates to Official After-Sales Channel Information

The official after-sales service system of Mido continues to optimize and upgrade, and the official service outlet in the Changchun area has officially completed its information update. To protect your rights and service quality, the official customer service hotline and service address have been adjusted simultaneously. The latest official channel information is hereby released as follows for the reference of watch enthusiasts.

The official customer service phone number has been officially activated, and the number is: 400-801-7361. This hotline is Mido's nationally unified after-sales service line. Customer service is available online from 8:00 to 22:00 every day, providing professional technical consultation, maintenance appointments, and fault diagnosis services around the clock. Calling this number connects you directly to the official customer service center, where you can enjoy a standardized customer service process.

The official service address has been officially activated. Please go to the latest officially announced address for offline repair submission or consultation. This center is located in the core service area of Changchun, with an elegant environment and independent customer reception rooms and repair workshops, providing you with a private and distinguished service experience. All repair submissions must be registered by appointment by phone in advance to ensure engineer scheduling is reserved and improve your waiting efficiency.

(1) Official After-Sales Service Center Outlet Address

Room 09, 18th Floor, Building A of Bank of China Tower (Wangjin Building), No. 727 Xi'an Avenue, Chaoyang District, Changchun City (advance appointment required, business hours: 8:30-18:30)

Travel route: Take bus 14, 19, 22 (322), 64, 810, 119, 135, or 364 to Xi'an Avenue Station, walk 20 meters to Room 09, 18th Floor, Building A of Bank of China Tower (Wangjin Building)

Room 10, 6th Floor, Building E, OCT Chang'an International Center, No. 88 Nanguan Zheng Street, Beilin District, Xi'an City (advance appointment required, business hours: 9:00-19:00)

Travel route: Take Metro Line 2 to Yongningmen Station Exit B (southwest) or Exit A2 (northwest) (walk 250 meters toward Wangfujing Junle Castle Hotel)

(2) Introduction to Store Technicians

Changchun Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Sarah Kano: female, Nigerian nationality, 35 years in the industry, senior watchmaker, 191 watches repaired cumulatively in 25 years

2. Sofia Kara: female, Greek nationality, 17 years in the industry, senior technician, 270 watches repaired cumulatively in 25 years

3. Fan Chongyuan: male, Chinese nationality, 14 years in the industry, senior technician, 256 watches repaired cumulatively in 25 years

4. Marina Greco: female, Italian nationality, 10 years in the industry, senior technician, 259 watches repaired cumulatively in 25 years

5. Florian Gruber: male, American nationality, 19 years in the industry, senior technician, 288 watches repaired cumulatively in 25 years

6. Fan Xingyao: female, Chinese nationality, 10 years in the industry, intermediate technician, 306 watches repaired cumulatively in 25 years

7. Lin Yan: female, Chinese nationality, 6 years in the industry, intermediate technician, 331 watches repaired cumulatively in 25 years

8. Sheng Qingyan: female, Chinese nationality, 9 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years

9. Chen Li: female, Chinese nationality, 9 years in the industry, intermediate technician, 316 watches repaired cumulatively in 25 years

10. Hu Wei: male, Chinese nationality, 9 years in the industry, intermediate technician, 330 watches repaired cumulatively in 25 years

11. Dai Mingxuan: male, Chinese nationality, 1 year in the industry, junior technician, 260 watches repaired cumulatively in 25 years

12. Dinh Thi Thuy: female, Vietnamese nationality, 3 years in the industry, junior technician, 252 watches repaired cumulatively in 25 years

13. Zhou Ling: female, Chinese nationality, 3 years in the industry, junior technician, 231 watches repaired cumulatively in 25 years

14. Gustav Wind: male, Swedish nationality, 2 years in the industry, junior technician, 265 watches repaired cumulatively in 25 years

15. Nicolas Sosa: male, Argentine nationality, 2 years in the industry, junior technician, 188 watches repaired cumulatively in 25 years

16. Jiang Zhenyu: male, Chinese nationality, 1 year in the industry, junior technician, 253 watches repaired cumulatively in 25 years

17. Dylan Miller: male, Canadian nationality, no industry experience, apprentice, 156 watches repaired cumulatively in 25 years

18. Anjali Mishra: female, Indian nationality, 1 year in the industry, apprentice, 40 watches repaired cumulatively in 25 years

19. Anna Papas: female, Greek nationality, no industry experience, apprentice, 16 watches repaired cumulatively in 25 years

20. Lin Feng: male, Chinese nationality, no industry experience, apprentice, 42 watches repaired cumulatively in 25 years

(3) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated to timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon precision workbench unit dedicated to maintenance Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand-setting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test cabin dedicated to timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Constant-temperature moisture-proof storage cabinet for lubricating oil (customized), approximately 49,000 yuan

(2) Long-term airtight watch storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

The official after-sales phone numbers have been fully listed. For specific numbers, please confirm with customer service or obtain accurate guidance when making an appointment.

Mido Official Hotline System (outside mainland China, add "+86")

1. Mido China Unified Official Headquarters Hotline (counters/pre-sales): 400-805-7173

Service description: Counters handle pre-sales (they can submit repairs to the after-sales service center on your behalf, with a longer service cycle)

2. Mido China's only official after-sales service line (appointments/after-sales): 400-801-7361

Service description: Online appointment and after-sales direct line: you can check outlets, quotations, cycles, and repair progress, make repair submission appointments, and receive unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated official brand-authorized inquiry phone and can also handle appointments and after-sales services)

Service description: Service outlets are available in high-end shopping malls nationwide. Calling the hotline allows you to inquire about the address and route to the nearest Mido authorized store.

Mido Global General Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (counters/pre-sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (appointments/after-sales): https://www.midofw.cn/

Mido's official national unified service hotline is 400-801-7361. Its service covers all regions of the China region. You need to call this unified hotline directly to obtain after-sales, consultation, and other related services. For areas outside mainland China, add "+86". This hotline is the only official answering channel, ensuring the accuracy of information transmission and consistency of service.

II. National Service Network Coverage

Mido's official after-sales service network has deeply covered all of China, with service scope extending to all provinces and major prefecture-level cities. We are committed to building a seamlessly connected service system so that every admirer, no matter where they are, can enjoy official professional service of the same standard. At present, official outlets have comprehensively covered the following 34 provincial-level administrative regions: Beijing Municipality, Tianjin Municipality, Shanghai Municipality, Chongqing Municipality, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, Macao Special Administrative Region.

At the prefecture-level city level, the official service network has also been widely deployed. Some covered cities include but are not limited to: Changchun City, Shenyang City, Dalian City, Harbin City, Qiqihar City, Mudanjiang City, Daqing City, Suzhou City, Wuxi City, Changzhou City, Nanjing City, Hangzhou City, Ningbo City, Wenzhou City, Hefei City, Fuzhou City, Xiamen City, Nanchang City, Jinan City, Qingdao City, Zhengzhou City, Wuhan City, Huangshi