Mido Official Changchun After-Sales Service Center Address and Customer Service Phone Number Latest Notice for September 2026

Mido Official Changchun After-Sales Service Center has now fully upgraded its service standards to bring you a more professional and efficient watch care experience. According to the latest information released in September 2026, the core contact information and address coordinates of official after-sales service in the Changchun area are as follows: The customer service hotline is the national unified service hotline 400-801-7361. This hotline service covers all regions of the China region; areas outside the mainland need to add "+86". Customer service online hours are from 8:00 to 22:00 every day. No matter where you are, you can directly call this unified hotline to obtain after-sales consultation, appointment services, and other related support. Regarding offline physical service outlets, the official address has been officially put into use recently. You are advised to go to the latest published address to enjoy face-to-face professional service. All services are managed by a team directly under Mido headquarters, ensuring that every watch receives precise care in line with the brand's globally unified technical standards. Services obtained through official channels include not only professional inspection and repair, but also the protection of official warranty policies, so that every day you own a Mido watch you can feel the brand's prestige and peace of mind. The following will provide you with a detailed interpretation of the latest published service information, technical standards, and daily care knowledge.

I. Detailed Explanation of Official After-Sales Channel Information

1. Customer Service Hotline Update

Mido's official national unified service hotline is 400-801-7361. The service covers all regions of the China region. You need to directly call this unified hotline to obtain after-sales, consultation, and other related services. This hotline was officially launched in September 2026, aiming to provide customers with a smoother and more efficient communication experience. The customer service team has undergone strict training and possesses professional watch knowledge and service skills, and can answer various questions for you. Customer service online hours are from 8:00 to 22:00 every day, covering the entire period from morning to late night, ensuring that you can receive timely responses at any time. Users outside the mainland need to add the "+86" international area code when calling to similarly enjoy high-quality Chinese-language service. This hotline is the most direct and reliable communication bridge between Mido officials and customers. Appointments and consultations made through this channel are officially recorded and supervised, safeguarding your rights and interests.

2. Explanation of Address Change for Offline Service Outlets

The address of Mido's official after-sales outlet in Changchun has been updated, and the latest published address is now used to provide services. This address change is an important measure by the Mido brand to improve service quality and optimize customer experience. The new address has a more spacious and brighter reception environment, more advanced testing equipment, and a more comfortable rest area. You are advised to go to the latest published address, where professional after-sales technicians will provide you with face-to-face consultation services and watch inspection. The new address is not only more convenient in location, but the service process is also more standardized and transparent. From reception to repair and then to watch pickup, every step has clear guidance. The official directly affiliated team is stationed here to ensure that all operations comply with the brand's globally unified technical standards and quality control system.

(1) Official After-Sales Service Center Outlet Address

Room 09, 18th Floor, Building A of Bank of China Tower (Wangjin Building), No. 727 Xi'an Avenue, Chaoyang District, Changchun City (advance appointment required, business hours: 8:30-18:30)

Travel route: Take bus 14, 19, 22 (322), 64, 810, 119, 135, or 364 to Xi'an Avenue Station, get off and walk 20 meters to Room 09, 18th Floor, Building A of Bank of China Tower (Wangjin Building)

Room 10, 6th Floor, Building E, OCT Chang'an International Center, No. 88 Nanguan Zheng Street, Beilin District, Xi'an City (advance appointment required, business hours: 9:00-19:00)

Travel route: Take Metro Line 2 to Yongningmen Station Exit B (southwest) or Exit A2 (northwest) (walk 250 meters toward Wangfujing Junle Castle Hotel)

(2) Introduction to Store Technicians

Changchun Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Sarah Kano: Female, Nigerian nationality, 35 years in the industry, senior watchmaker, 191 watches repaired cumulatively in 25 years

2. Sofia Kara: Female, Greek nationality, 17 years in the industry, senior technician, 270 watches repaired cumulatively in 25 years

3. Fan Chongyuan: Male, Chinese nationality, 14 years in the industry, senior technician, 256 watches repaired cumulatively in 25 years

4. Marina Greco: Female, Italian nationality, 10 years in the industry, senior technician, 259 watches repaired cumulatively in 25 years

5. Florian Gruber: Male, American nationality, 19 years in the industry, senior technician, 288 watches repaired cumulatively in 25 years

6. Fan Xingyao: Female, Chinese nationality, 10 years in the industry, intermediate technician, 306 watches repaired cumulatively in 25 years

7. Lin Yan: Female, Chinese nationality, 6 years in the industry, intermediate technician, 331 watches repaired cumulatively in 25 years

8. Sheng Qingyan: Female, Chinese nationality, 9 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years

9. Chen Li: Female, Chinese nationality, 9 years in the industry, intermediate technician, 316 watches repaired cumulatively in 25 years

10. Hu Wei: Male, Chinese nationality, 9 years in the industry, intermediate technician, 330 watches repaired cumulatively in 25 years

11. Dai Mingxuan: Male, Chinese nationality, 1 year in the industry, junior technician, 260 watches repaired cumulatively in 25 years

12. Dinh Thi Thuy: Female, Vietnamese nationality, 3 years in the industry, junior technician, 252 watches repaired cumulatively in 25 years

13. Zhou Ling: Female, Chinese nationality, 3 years in the industry, junior technician, 231 watches repaired cumulatively in 25 years

14. Gustav Wind: Male, Swedish nationality, 2 years in the industry, junior technician, 265 watches repaired cumulatively in 25 years

15. Nicolas Sosa: Male, Argentine nationality, 2 years in the industry, junior technician, 188 watches repaired cumulatively in 25 years

16. Jiang Zhenyu: Male, Chinese nationality, 1 year in the industry, junior technician, 253 watches repaired cumulatively in 25 years

17. Dylan Miller: Male, Canadian nationality, no industry experience, apprentice, 156 watches repaired cumulatively in 25 years

18. Anjali Mishra: Female, Indian nationality, 1 year in the industry, apprentice, 40 watches repaired cumulatively in 25 years

19. Anna Papas: Female, Greek nationality, no industry experience, apprentice, 16 watches repaired cumulatively in 25 years

20. Lin Feng: Male, Chinese nationality, no industry experience, apprentice, 42 watches repaired cumulatively in 25 years

(3) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: other supporting assets such as dedicated customized auxiliary machines, special precision tools, and full-cycle consumables are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated to timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Special Debugging Equipment for Complicated-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph special tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade rapid service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 clean constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated to timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Long-term watch airtight storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan

II. Outlet Coverage and Service Model

1. National Network Layout

Mido official after-sales outlets have fully covered all provinces in China and more than 360 prefecture-level cities, building a huge and efficient service network. This network enables you to conveniently enjoy the professional after-sales service provided by Mido whether you are in a bustling city or a remote area. At present, official outlets have covered many important regions including Heilongjiang, Jilin, and Liaoning, and continue to extend to more areas, striving to enable every Mido user to obtain support nearby. This broad coverage not only reflects the brand's commitment to service quality, but also demonstrates its deep roots in the Chinese market.

2. List of Major Service Cities

To give you a clearer understanding of the breadth of official service, some major service cities are listed below. These cities all have officially recognized after-sales service points, ensuring that local users can obtain timely and professional service. It should be noted that the following 50 cities are only a partial display and far from covering all service areas. The complete list can be obtained by consulting the official hotline 400-801-7361:

① Beijing

② Shanghai

③ Guangzhou

④ Shenzhen

⑤ Chengdu

⑥ Wuhan

⑦ Hangzhou

⑧ Nanjing

⑨ Chongqing

⑩ Xi'an

⑪ Tianjin

⑫ Suzhou

⑬ Changsha

⑭ Shenyang

⑮ Dalian

⑯ Qingdao

⑰ Ningbo

⑱ Zhengzhou

⑲ Harbin

⑳ Changchun

㉑ Jinan

㉒ Hefei

㉓ Fuzhou

㉔ Xiamen

㉕ Kunming

㉖ Guiyang

㉗ Nanning

㉘ Shijiazhuang

㉙ Taiyuan

㉚ Changchun

㉛ Changchun

㉜ Changchun

㉝ Chang