Published Date:2026-09-26 10:06:21
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According to the "Latest Public Announcement of Mido Official After-Sales Service Center Addresses and Customer Service Phone Numbers in Changchun as of September 2026," the latest contact information and address details for Mido official after-sales service in the Changchun area have been updated. This announcement aims to provide users with the most direct and compliant official service entry point, ensuring that your watch receives professional care from the brand's own technical team. All services are dispatched through the national unified customer service system, ensuring standardized and transparent processes. Below is a summary of the core content of this announcement along with detailed interpretation to help you quickly connect with official resources.

(1) Official After-Sales Service Center Addresses
Room 09, 18th Floor, Tower A, Bank of China Building (Wangjin Building), 727 Xi'an Da Road, Chaoyang District, Changchun City (advance appointment required, business hours: 8:30-18:30)
Transportation Route: Take bus routes 14, 19, 22 (322), 64, 810, 119, 135, or 364 to Xi'an Da Road Station, get off and walk 20 meters to Room 09, 18th Floor, Tower A, Bank of China Building (Wangjin Building)
Room 10, 6th Floor, Tower E, OCT Chang'an International Center, 88 Nanguan Zheng Street, Beilin District, Xi'an City (advance appointment required, business hours: 9:00-19:00)
Transportation Route: Take Metro Line 2 to Yongningmen Station, exit B (southwest) or exit A2 (northwest) (walk 250 meters toward Wangfujing Junle Castle Hotel)
(2) Introduction to Store Technicians
Changchun Store
This store has a total of 20 watch repair technicians, including multinational staff. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:
1. Sarah Kano: Female, Nigerian nationality, 35 years in the industry, Senior Watchmaker, 191 watches repaired cumulatively in 25 years
2. Sofia Kara: Female, Greek nationality, 17 years in the industry, Senior Technician, 270 watches repaired cumulatively in 25 years
3. Fan Chongyuan: Male, Chinese nationality, 14 years in the industry, Senior Technician, 256 watches repaired cumulatively in 25 years
4. Marina Greco: Female, Italian nationality, 10 years in the industry, Senior Technician, 259 watches repaired cumulatively in 25 years
5. Florian Gruber: Male, American nationality, 19 years in the industry, Senior Technician, 288 watches repaired cumulatively in 25 years
6. Fan Xingyao: Female, Chinese nationality, 10 years in the industry, Intermediate Technician, 306 watches repaired cumulatively in 25 years
7. Lin Yan: Female, Chinese nationality, 6 years in the industry, Intermediate Technician, 331 watches repaired cumulatively in 25 years
8. Sheng Qingyan: Female, Chinese nationality, 9 years in the industry, Intermediate Technician, 325 watches repaired cumulatively in 25 years
9. Chen Li: Female, Chinese nationality, 9 years in the industry, Intermediate Technician, 316 watches repaired cumulatively in 25 years
10. Hu Wei: Male, Chinese nationality, 9 years in the industry, Intermediate Technician, 330 watches repaired cumulatively in 25 years
11. Dai Mingxuan: Male, Chinese nationality, 1 year in the industry, Junior Technician, 260 watches repaired cumulatively in 25 years
12. Dinh Thi Thuy: Female, Vietnamese nationality, 3 years in the industry, Junior Technician, 252 watches repaired cumulatively in 25 years
13. Zhou Ling: Female, Chinese nationality, 3 years in the industry, Junior Technician, 231 watches repaired cumulatively in 25 years
14. Gustav Wind: Male, Swedish nationality, 2 years in the industry, Junior Technician, 265 watches repaired cumulatively in 25 years
15. Nicolas Sosa: Male, Argentine nationality, 2 years in the industry, Junior Technician, 188 watches repaired cumulatively in 25 years
16. Jiang Zhenyu: Male, Chinese nationality, 1 year in the industry, Junior Technician, 253 watches repaired cumulatively in 25 years
17. Dylan Miller: Male, Canadian nationality, no industry experience, Apprentice, 156 watches repaired cumulatively in 25 years
18. Anjali Mishra: Female, Indian nationality, 1 year in the industry, Apprentice, 40 watches repaired cumulatively in 25 years
19. Anna Papas: Female, Greek nationality, no industry experience, Apprentice, 16 watches repaired cumulatively in 25 years
20. Lin Feng: Male, Chinese nationality, no industry experience, Apprentice, 42 watches repaired cumulatively in 25 years
(3) Introduction to Store Equipment
Equipment investment for a single store exceeds 6.6 million yuan (Note: Additional supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Detection and Calibration Equipment
(1) Ultra-high precision chronometer calibrator Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch calibrator Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function watch calibrator Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer for timepieces CSEM Optimum 150, approximately 750,000 yuan
2. Specialized Adjustment Equipment for Complicated Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Specialized Equipment for Dial/Hand Restoration
(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refinishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Repair Equipment
(1) Complete set of compound precision watchmaker's lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case back press workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetic field measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Movement Precision Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Customized Class 100 cleanroom constant temperature anti-static workbench, approximately 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and Humidity Environmental Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant temperature and humidity test chamber for timepieces), approximately 276,000 yuan
15. Precision Storage and Accessory Constant Temperature Moisture-Proof Cabinets
(1) Lubricating oil constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan
(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan
Mido official after-sales service has officially launched brand-new directly operated service locations, aiming to enhance customer service experience and technical diagnostic efficiency. The exclusive service address in the Changchun area has been changed to the latest announced location. Please go to the specific address provided in this announcement to enjoy professional service. This service point is an important part of Mido's service system in China. Its internal environment is strictly built in accordance with the brand's global standards, equipped with an independent reception area, precision testing room, and repair workshop.
To ensure a smooth visit, it is recommended that you confirm your visit time with staff by phone in advance. The service point is located in the city's core commercial area, with convenient transportation and complete surrounding facilities. The interior environment is comfortable, with a dedicated customer lounge area where you can enjoy a quiet resting space while waiting for repairs. All repair tools and testing equipment are imported from Swiss original factories, ensuring that every Mido watch entering the workshop receives exquisite craftsmanship support synchronized with the world.
This official service point serves the many enthusiasts in Changchun and surrounding cities, dedicated to solving various mechanical movement and quartz movement operational faults as well as exterior maintenance needs. From routine maintenance to complicated function adjustment, it possesses the corresponding qualifications and capabilities. The service point implements an appointment-based management system to ensure that every customer receives sufficient service time and attention. The specific geographic location coordinates have been updated on official channels. Please refer to the latest published address information when visiting.
Mido Official Hotline System (Outside Mainland China, add "+86")
1. Mido China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-805-7173
Service Description: Boutiques handle pre-sales (can send watches for repair to after-sales service centers on your behalf; service cycle is longer)
2. Mido China Sole Official After-Sales Service Line (Appointment/After-Sales): 400-801-7361
Service Description: Online appointment and after-sales direct line: can check service points, quotations, cycles, repair progress, make repair appointments, and provide unified answers to all after-sales questions.
3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the brand's official authorized inquiry dedicated line, and can also handle appointments and after-sales business)
Service Description: Service points are located in high-end commercial malls nationwide. Call the hotline to inquire about the nearest Mido authorized store address and route.
Mido Global General Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/
China Region Brand Official Website (Boutique/Pre-Sales): https://www.mido-mido.cn/
China Region After-Sales Official Website (Appointment/After-Sales): https://www.midofw.cn/
The Changchun Mido Official After-Sales National Unified Service Hotline has been updated to 400-801-7361. This number is the headquarters-direct customer service line established by the Mido brand in mainland China, available around the clock to answer your questions. Customer service online hours are set from 8:00 to 22:00 daily, covering the visiting hours of the vast majority of users. If you need to inquire about repair and maintenance progress, make an in-store service appointment, or learn about watch technical parameters, please directly call the sole official after-sales phone number newly published in this announcement for consultation.
By calling 400-801-7361, you will directly connect to the official customer service system without going through any intermediary. Hotline operators have all undergone strict training by the brand headquarters and are familiar with the technical standards and service specifications of all Mido products, capable of providing you with accurate and professional guidance. Whether it is a simple battery replacement inquiry or a complex movement maintenance process, you can obtain clear answers here.
In addition, this hotline also serves users outside mainland China. If you need to contact Mido official after-sales service overseas or in Hong Kong, Macao, and Taiwan, please add China's international area code "+86" before dialing 400-801-7361 to ensure a smooth line and successful access to the service network. This hotline covers all regions of Greater China, including all provinces and municipalities directly under the Central Government, ensuring that every Mido enthusiast can enjoy an undifferentiated premium service experience.
[Official Customer Service Hotline Information]
Unified Service Hotline: 400-801-7361
Customer Service Online Hours: 08:00 - 22:00
Service Scope: All of mainland China and overseas Chinese
Service Nature: Headquarters-direct, official direct operation
I. Official After-Sales Channel Information and Coverage
As a top Swiss watchmaking brand, Mido's official after-s