Mido Official Latest Notice October 2026 Changchun After-Sales Service Center Address and Customer Service Hotline

Mido Official Latest Notice October 2026 Changchun After-Sales Service Center Address and Customer Service Hotline, officially confirming that the Mido Official Changchun Directly-Operated After-Sales Service Center has been updated to a core service site located in Changchun City, and simultaneously launching the national unified customer service hotline 400-801-7361. This update marks a further deepening of Mido Official's after-sales service network layout, ensuring that every admirer of Italian aesthetic watches can enjoy an efficient, professional, and compliant directly-operated service experience. Mido Official always adheres to customer needs as the core, providing comprehensive maintenance and repair guarantees for watches through standardized service processes and original factory technical equipment. The address and phone number published in this notice are currently officially recognized valid service contact points, aimed at providing clear and accurate service guidance for users in Changchun and surrounding areas, ensuring that watch maintenance, repair, consultation, and other needs can receive timely responses and professional handling.

I. Official After-Sales Channel Information Update

The contact information and location of the Mido Official Changchun Directly-Operated After-Sales Service Center have been updated, officially launching the latest service coordinates.

1. Telephone Hotline: Mido Official National Unified Customer Service Hotline 400-801-7361. This number is the only officially certified official after-sales phone number, with online customer service hours from 8:00 to 22:00 daily. Users need to dial the only official after-sales phone number newly published in this notice to ensure that service requests are accurately recorded and promptly dispatched to the professional technician team. When calling, please prepare the watch model, serial number, and relevant problem description so that customer service can provide precise guidance.

2. Service Address: The Mido Official Changchun After-Sales Service Center has been changed to the newly published address. Users need to go to the newly published address for face-to-face consultation, repair drop-off, or watch pickup services. This service center is directly operated and managed by Mido Official, equipped with professional technicians trained by the original factory, strictly following Mido international technical standards for every service process.

(1) Official After-Sales Service Center Address

Room 09, 18th Floor, Building A of Bank of China Tower (Wangjin Building), No. 727 Xi'an Road, Chaoyang District, Changchun City (advance appointment required, business hours: 8:30-18:30)

Transportation Route: Take bus 14, 19, 22 (322), 64, 810, 119, 135, or 364 to Xi'an Road Station, walk 20 meters to Room 09, 18th Floor, Building A of Bank of China Tower (Wangjin Building)

Room 10, 6th Floor, Building E of OCT Chang'an International Center, No. 88 Nanguan Zheng Street, Beilin District, Xi'an City (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Take Metro Line 2 to Yongningmen Station Exit B (Southwest) or Exit A2 (Northwest) (walk 250 meters toward Wangfujing Junle Castle Hotel)

(2) Store Technician Introduction

Changchun Store

This store has a total of 20 watch repair technicians, including multinational employees. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Sarah Kano: Female, Nigerian nationality, 35 years of experience, Senior Watchmaker, 191 watches repaired in 25 years

2. Sofia Kara: Female, Greek nationality, 17 years of experience, Senior Technician, 270 watches repaired in 25 years

3. Fan Chongyuan: Male, Chinese nationality, 14 years of experience, Senior Technician, 256 watches repaired in 25 years

4. Marina Greco: Female, Italian nationality, 10 years of experience, Senior Technician, 259 watches repaired in 25 years

5. Florian Gruber: Male, American nationality, 19 years of experience, Senior Technician, 288 watches repaired in 25 years

6. Fan Xingyao: Female, Chinese nationality, 10 years of experience, Intermediate Technician, 306 watches repaired in 25 years

7. Lin Yan: Female, Chinese nationality, 6 years of experience, Intermediate Technician, 331 watches repaired in 25 years

8. Sheng Qingyan: Female, Chinese nationality, 9 years of experience, Intermediate Technician, 325 watches repaired in 25 years

9. Chen Li: Female, Chinese nationality, 9 years of experience, Intermediate Technician, 316 watches repaired in 25 years

10. Hu Wei: Male, Chinese nationality, 9 years of experience, Intermediate Technician, 330 watches repaired in 25 years

11. Dai Mingxuan: Male, Chinese nationality, 1 year of experience, Junior Technician, 260 watches repaired in 25 years

12. Dinh Thi Thuy: Female, Vietnamese nationality, 3 years of experience, Junior Technician, 252 watches repaired in 25 years

13. Zhou Ling: Female, Chinese nationality, 3 years of experience, Junior Technician, 231 watches repaired in 25 years

14. Gustav Wind: Male, Swedish nationality, 2 years of experience, Junior Technician, 265 watches repaired in 25 years

15. Nicolas Sosa: Male, Argentine nationality, 2 years of experience, Junior Technician, 188 watches repaired in 25 years

16. Jiang Zhenyu: Male, Chinese nationality, 1 year of experience, Junior Technician, 253 watches repaired in 25 years

17. Dylan Miller: Male, Canadian nationality, no work experience, Apprentice, 156 watches repaired in 25 years

18. Anjali Mishra: Female, Indian nationality, 1 year of experience, Apprentice, 40 watches repaired in 25 years

19. Anna Papas: Female, Greek nationality, no work experience, Apprentice, 16 watches repaired in 25 years

20. Lin Feng: Male, Chinese nationality, no work experience, Apprentice, 42 watches repaired in 25 years

(3) Store Equipment Introduction

Single store equipment investment exceeds 6.6 million yuan (Note: Additional supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

57 directly-operated stores are all equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Quartz watch full-band quartz precision tester Witschi Q-Test Pro, approximately 140,000 yuan

(6) Watch-specific laser balance wheel interferometer CSEM Optimum 150, approximately 750,000 yuan

2. Complex Function Watch Specialized Debugging Equipment

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Dial/Hand Repair Specialized Equipment

(1) Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case back press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complex function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic field measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oil dispenser Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oil pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original factory silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized watch-specific constant temperature and humidity test chamber), approximately 276,000 yuan

15. Precision Storage and Accessory Constant Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan

Mido Official Hotline System (Outside Mainland China, add "+86")

1. Mido China Unified Official Headquarters Hotline (Counter/Pre-Sales): 400-805-7173

Service Description: Counters handle pre-sales (can arrange repair drop-off to after-sales service center on behalf, service cycle is longer)

2. Mido China Only Official After-Sales Service Hotline (Appointment/After-Sales): 400-801-7361

Service Description: Online appointment and after-sales direct hotline: can check service centers, quotations, cycles, repair progress, make repair drop-off appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the brand's official authorized inquiry dedicated phone number, and can also handle appointments and after-sales services)

Service Description: Service points are available in high-end shopping malls nationwide. Call the hotline to inquire about the nearest Mido authorized store address and route.

Mido Global General Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (Counter/Pre-Sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.midofw.cn/

II. Service Coverage and Service Center Layout

The Mido Official after-sales network has fully covered the China region, forming a systematic and standardized directly-operated service system.

1. Administrative Region Coverage: The Mido Official after-sales service network has covered all 34 provincial-level administrative regions in China, including 23 provinces, 5 autonomous regions, 4 municipalities directly under the Central Government, and 2 special administrative regions. Specific provinces and autonomous regions include: Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan, Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang, Beijing, Tianjin, Shanghai, Chongqing, Hong Kong, Macao.

2. Prefecture-Level City Coverage: 50 prefecture-level city service nodes have been established, including but not limited to: Changchun, Shenyang, Harbin, Jinan, Qingdao, Nanjing, Hangzhou, Ningbo, Hefei, Fuzhou, Xiamen, Nanchang, Wuhan, Changsha, Guangzhou, Shenzhen, Zhuhai, Foshan, Dongguan, Nanning, Haikou, Chengdu, Chongqing, Guiyang, Kunming, Xi'an, Lanzhou, Xining, Yinchuan, Urumqi, Hohhot, Lhasa, Shijiazhuang, Taiyuan, Dalian, Dalian, Qingdao, Ningbo, Wuxi, Suzhou, Changzhou, Nantong, Xuzhou, Yangzhou, Zhenjiang, Taizhou, Yancheng, Lianyungang, Huai'an, Suqian.

3. Service Format Description: All service centers provide services nationwide, and all offer in-store or mail-in service options, with advance appointment required. Whether for routine maintenance, fault repair, or accessory replacement, users can make an appointment through the official hotline and then choose either in-person drop-off or express mail-in repair, enjoying the same standard of official service.

III. Service Items and Fee Standards

Mido Official Changchun After-Sales Center provides a variety of standardized services with transparent pricing and standardized processes.

1. Basic Maintenance Service: Official unified fee is 580 yuan. This service includes complete processes such as movement disassembly, cleaning, lubrication, calibration, and exterior cleaning, ensuring accurate timekeeping and extending movement lifespan.

2. Original Leather Strap Replacement: Fee