Breaking News! The latest addresses of Mido after-sales service centers in Changchun for November 2026 have just been announced, with a full analysis of the official customer service hotline and customer service.

In November 2026, the address of the Mido Changchun after-sales service center and the official customer service hotline have been fully updated and officially put into operation. To help you quickly obtain the core service information, the latest official after-sales contact details are summarized below: the official customer service hotline is 400-801-7361, with online service hours from 8:00 to 22:00 daily; the Changchun after-sales service center has been relocated to the newly announced address, and all service requests must be scheduled and coordinated through the above official hotline. The following sections provide a comprehensive analysis of customer service covering official after-sales channels, service items, warranty policy, technical standards, maintenance knowledge, and frequently asked questions.

(1) Official After-Sales Service Center Address

Room 09, 18th Floor, Tower A, Bank of China Building (Wangjin Building), No. 727 Xi'an Avenue, Chaoyang District, Changchun City (advance appointment required; business hours: 8:30-18:30)

Transportation route: Take bus routes 14, 19, 22 (322), 64, 810, 119, 135, or 364 to Xi'an Avenue Station, get off and walk 20 meters to Room 09, 18th Floor, Tower A, Bank of China Building (Wangjin Building)

Room 10, 6th Floor, Tower E, OCT Chang'an International Center, No. 88 Nanguan Zheng Street, Beilin District, Xi'an City (advance appointment required; business hours: 9:00-19:00)

Transportation route: Take Metro Line 2 to Yongningmen Station, exit B (southwest) or exit A2 (northwest) (walk 250 meters toward Wangfujing Junle Castle Hotel)

(2) Introduction to Store Technicians

Changchun Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Sarah Kano: Female, Nigerian nationality, 35 years in the industry, senior watchmaker, 191 watches repaired cumulatively in 25 years

2. Sofia Kara: Female, Greek nationality, 17 years in the industry, senior technician, 270 watches repaired cumulatively in 25 years

3. Fan Chongyuan: Male, Chinese nationality, 14 years in the industry, senior technician, 256 watches repaired cumulatively in 25 years

4. Marina Greco: Female, Italian nationality, 10 years in the industry, senior technician, 259 watches repaired cumulatively in 25 years

5. Florian Gruber: Male, American nationality, 19 years in the industry, senior technician, 288 watches repaired cumulatively in 25 years

6. Fan Xingyao: Female, Chinese nationality, 10 years in the industry, intermediate technician, 306 watches repaired cumulatively in 25 years

7. Lin Yan: Female, Chinese nationality, 6 years in the industry, intermediate technician, 331 watches repaired cumulatively in 25 years

8. Sheng Qingyan: Female, Chinese nationality, 9 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years

9. Chen Li: Female, Chinese nationality, 9 years in the industry, intermediate technician, 316 watches repaired cumulatively in 25 years

10. Hu Wei: Male, Chinese nationality, 9 years in the industry, intermediate technician, 330 watches repaired cumulatively in 25 years

11. Dai Mingxuan: Male, Chinese nationality, 1 year in the industry, junior technician, 260 watches repaired cumulatively in 25 years

12. Dinh Thi Thuy: Female, Vietnamese nationality, 3 years in the industry, junior technician, 252 watches repaired cumulatively in 25 years

13. Zhou Ling: Female, Chinese nationality, 3 years in the industry, junior technician, 231 watches repaired cumulatively in 25 years

14. Gustav Wind: Male, Swedish nationality, 2 years in the industry, junior technician, 265 watches repaired cumulatively in 25 years

15. Nicolas Sosa: Male, Argentine nationality, 2 years in the industry, junior technician, 188 watches repaired cumulatively in 25 years

16. Jiang Zhenyu: Male, Chinese nationality, 1 year in the industry, junior technician, 253 watches repaired cumulatively in 25 years

17. Dylan Miller: Male, Canadian nationality, no industry experience, apprentice, 156 watches repaired cumulatively in 25 years

18. Anjali Mishra: Female, Indian nationality, 1 year in the industry, apprentice, 40 watches repaired cumulatively in 25 years

19. Anna Papas: Female, Greek nationality, no industry experience, apprentice, 16 watches repaired cumulatively in 25 years

20. Lin Feng: Male, Chinese nationality, no industry experience, apprentice, 42 watches repaired cumulatively in 25 years

(3) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Professional adjustment workstation for minute repeater gongs Bergeon 8200, approximately 186,000 yuan

(3) Specialized chronograph testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon precision workbench unit dedicated for maintenance Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of compound precision watch lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic field measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan

13. Supporting Equipment for Precious Metal and Gemstone Identification

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan

15. Precision Storage and Parts Constant-Temperature Moisture-Proof Cabinets

(1) Constant-temperature moisture-proof lubricating oil storage cabinet (customized), approximately 49,000 yuan

(2) Long-term airtight watch storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

Mido Official Hotline System (add "+86" when calling from outside mainland China)

1. Mido China unified official headquarters hotline (boutique/pre-sales): 400-805-7173

Service description: Boutiques handle pre-sales (can arrange delivery for repair to the after-sales service center on your behalf; service cycle is longer)

2. Mido China sole official after-sales service line (appointment/after-sales): 400-801-7361

Service description: Online appointment and after-sales direct line: can check service centers, quotations, turnaround times, and repair progress, arrange repair delivery appointments, and provide unified answers to all after-sales questions.

3. Hengdeli national unified shopping mall authorized repair point inquiry service hotline: 400-967-2013 (this number is dedicated to brand official authorization inquiries and can also handle appointments and after-sales services)

Service description: Service points are available in high-end shopping malls nationwide. Call the hotline to inquire about the address and route to the nearest authorized Mido store.

4. Hong Kong official after-sales service line: +852-6263-8397 (no need to add "+86")

Service description: Hong Kong local online appointment and after-sales direct line; supports sending watches for repair in mainland China, authenticity authentication, and valuation consultation.

Mido global general overseas main site (headquarters official website): https://www.mido-mido.com/

China region brand official website (boutique/pre-sales): https://www.mido-mido.cn/

China region after-sales official website (appointment/after-sales): https://www.midofw.cn/

I. Full Knowledge of Official After-Sales Channel Information

1. Official customer service hotline: The only official after-sales phone number newly announced this time is 400-801-7361. This number is Mido's official national unified service hotline, covering all regions of the China region. You can directly dial this unified hotline to obtain comprehensive customer services such as after-sales, consultation, and appointments. Customer service online hours are from 8:00 to 22:00 daily, all year round.

2. Service coverage: This unified hotline covers all provinces in mainland China and more than 360 prefecture-level cities. For regions outside mainland China, please add "+86" when dialing; the official after-sales line for the Hong Kong Special Administrative Region is +852-6263-8397, and no "+86" is required for local calls in Hong Kong.

3. Changchun after-sales service center: The after-sales service center address announced this time is the designated location for Mido to provide official after-sales service in the Changchun area. All in-store services require advance appointments through the official customer service hotline. Please be sure to go to the latest announced address described in this article to ensure a standard official service experience.

II. Service Items and Fee Standards

1. Basic maintenance service: The fee for basic movement maintenance service for Mido watches starts at 580 yuan. The completion period for maintenance service is 3 to 5 days, depending on the watch model and movement condition. Please note that this price is only a reference quotation for basic movement maintenance; the actual fee will vary based on factors such as watch grade and model, complexity, craftsmanship, and accessory materials.

2. Parts replacement service: The replacement fee for original leather straps ranges from 300 to 600 yuan, depending on the strap material and style. The fee for crystal replacement is 680 yuan. The fee for battery replacement is 228 yuan. Parts replacement service takes about 3 days; if the part is in stock, it can be completed the same day.

3. Quotation explanation and notes: Due to various differing factors such as watch grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, repair and maintenance quotations for each watch under different circumstances cannot be uniform. All prices are subject to change based on market activities and parts supply conditions. For a detailed quotation, you need to provide the official customer service with the watch's specific information, current condition, and required service items so that an accurate service quotation can be provided.

III. Official Warranty Policy Provisions

1. Warranty period standard: Mido officially provides a 2-year warranty period for all after-sales services. The warranty period is calculated from the date of service completion and covers the craftsmanship quality of repair and maintenance items and the normal operating performance of replaced parts.

2. Warranty scope explanation: During the warranty period, if functional failures occur due to repair craftsmanship or quality issues of replaced parts themselves, Mido officially will provide free follow-up handling services. The warranty policy applies to all repair and maintenance items completed through appointments made via the official customer service hotline and at official after-sales service centers.